Auto Insurance Myths: Insurance Suggested Repair Shops

Posted by on Sep 25, 2017 in Blog

Auto Insurance Myths

The aftermath of an auto collision is a stressful time. Whether you are dealing with your insurance company, or the other driver’s, it can be a confusing process that is difficult to navigate. One of the biggest insurance myths out there is that you have to use the repair shop the insurance company suggests. This is not true! Read on as Freeway Auto Body works to dispel this long standing myth.

You Have A Choice

After a collision, your insurance company may strongly recommend that you have your vehicle fixed at a particular repair shop. Keep in mind that legally you do not have to follow this advice. You have the right to choose the business that will repair your vehicle.

Insurance companies will sometimes state that if you don’t use their preferred repair shop, your repairs (and coverage) cannot be guaranteed. Don’t let this scare you! A reputable auto body shop will be able to provide you with this guarantee just the same.

Insurance Companies Like to Save Money

So why are insurance companies trying to persuade you to use certain repair shops? It’s easier and cheaper for them. Insurance companies will often have relationships with larger auto body franchises that allow them to take advantage of things like centralized billing, which wouldn’t be the case with a local shop. Other times, insurance companies may receive a discounted repair rate from certain companies because of the referrals they send their way. These two things make it very convenient for the insurance company, but that doesn’t mean it is what’s best for you.

So long as you follow the proper process, your insurance company cannot refuse to pay for your auto repairs. Give your insurance company a call to make sure you understand this process before you begin, as company processes can differ.

In short, don’t be afraid to stand your ground. Your vehicle deserves top quality repairs that you can trust. If you’re in need of some auto body work, give the team at Freeway Auto Body a call to get your free quote today!


What To Do After A Car Accident?

Getting into a car accident is undoubtedly a stressful time. The steps you take immediately following an automobile accident can save lives, reduce injuries and help ensure a quick, painless settlement of your car insurance claim. Read on as Freeway Auto Body outlines how to manage the aftermath of a car accident.


The following are steps you should take immediately after an auto collision has occurred:

  • Check for injuries. First off, make sure you and your passengers are safe. If you’re severely injured, try not to move until emergency personnel arrive.
  • Move to a safe place if possible. If you’re able to, move to a safe location away from the accident.
  • Contact emergency services. Report the accident and get help to the scene if necessary. Remember – the presence of an officer is not always necessary, so use your best judgement.

When Safe To Do So

After safety has been established, take the following steps:

    • Exchange information with the other driver(s). You’ll want to collect as much information as possible right away from the other driver(s) involved in the accident. Try to get information like:
        • Names and contact info of all drivers, passengers and witnesses/
        • Driver’s license and license plate numbers
        • Insurance information (company, policy number and contact information)
        • Make and model of all vehicles
        • Location of the accident


    • Document the scene. It can be helpful later on to have some photos of the scene of the accident, as well as of the damages to all vehicles involved.
    • Notify your insurance and start the claims processIt can be a good idea to call your insurance company while you’re at the scene to make sure you’re able to collect all the information they require to process your claim.

After You’ve Talked To Your Insurance

Once your claim process has started, it’s time to determine where you’d like to get your vehicle repaired. Your insurance company will most likely have some recommendations, but keep in mind that you have the final say on which auto body shop you send your vehicle to.

Freeway Auto Body Can Help

If you’ve been in an auto accident and are looking for quality collision repair, contact the team at Freeway Auto Body today to get a free quote.


Alberta Motor Vehicle Industry Council (AMVIC)
Edmonton Chamber of Commerce
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